Santa Pod Raceway

Adverse Weather Ticket Policy

General Admission / Grandstand Tickets

Should certain events be severely affected by adverse weather, Santa Pod Raceway may offer a credit value against the face value of your ticket for a future booking at selected events only. Any value awarded will be at the discretion of the Organiser. NOT ALL EVENTS ARE ELIGIBLE.

Where a credit value has been given, it may then be redeemed against a future Santa Pod organised event within the following 12 months – this also includes the corresponding event for the following year.

If the original order was for multiple tickets then the TOTAL credit value may be redeemed against a booking for an eligible event.

VIP / Hospitality Tickets

If you booked Hospitality tickets, then the following terms apply.

The event credit value will be awarded against half of the face value of your ticket. For example, if you paid £100 for your ticket and the event was awarded a 80% credit value, then the credit value will apply to £50. Your ticket is therefore worth £40 against another booking. This credit can be used against another hospitality or general admission booking.

Credit values will only be given from the following events:

How to redeem if you booked in advance...

If you booked tickets in advance please contact the Box Office on (01234) 782828 (Option 1) at least 24 hours before the start of the event you wish to attend to register the credit value. The credit value can then be redeemed when placing your next booking. NB: Please note that the advance price changes to the standard price on the Friday 1 week before each event).

NB: REDEMPTION CANNOT BE MADE ON THE DAY!

How to redeem if you bought tickets on the day…

Tickets bought on the day must be posted back to the Box Office and received at least 1 week before the start of the event required. Include your contact details and details of the event you wish to attend. (Recorded Delivery is recommended). Once received, a member of the Box Office staff will contact you to process your booking.

NB: REDEMPTION CANNOT BE MADE ON THE DAY!

Credit values CANNOT be redeemed against the following partner events:

Credit values from the following events can ONLY be redeemed against the corresponding event for the following year:

NB: Santa Pod Raceway reserves the right to alter or amend this policy at any time.

Credit Values:

The percentages quoted below represent the new value of your ticket based on its original face value. E.g if 80% credit value then Standard tickets at £25 are now worth £20 each.

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