Adverse Weather Ticket Policy

Should certain events be severely affected by adverse weather, Santa Pod Raceway may offer a credit value against the face value of your ticket for a future booking at selected events only. Any credit value awarded will be at the discretion of the Promoter and in most cases a small percentage of the ticket value will be retained by the organiser towards both track drying costs and other costs associated with the venue overheads. Not All Events Are eligible.

Where a credit value has been given, it may then be redeemed against a future Santa Pod organised event within the following 12 months – this also includes the corresponding event for the following year.

Credit values will only be given from the following events:

How to activate and redeem my credit online

You can access your online Ticket Shop account to activate, view and redeem your credit value via

To activate your credit, login to your online Ticket Shop account (email address and password used when you bought your ticket) and navigate to the order history page. Events eligible for the credit will be marked with a link Claim Credit. Click on this link to claim your credit making it ready to spend on future events on the Santa Pod Ticket Shop. The credit will automatically advise you of the expiration date.

If you experience any difficulties, please call the Box Office on (01234) 782828 at least 72 hours before the start of the event you wish to attend.

NB: Please note that the Early price option changes to the standard price on the Friday, two weeks before each event).

NB: Redemption Can Only Be Made Prior to Arrival at Santa Pod!

Credit values CANNOT be redeemed against the following partner events:

Credit values from the following events can ONLY be redeemed against the corresponding event for the following year:

NB: Santa Pod Raceway reserves the right to alter or amend this policy at any time.

Admission Credit Values:

The percentages quoted below represent the new value of your ticket based on its original face value (excluding booking fees). E.g if 80% credit value then Standard tickets at £25 are now worth £20 each.

VIP / Hospitality Tickets:

If you booked Hospitality tickets, then the following terms apply.

The event credit value will be awarded against half of the face value of your ticket. For example, if you paid £100 for your ticket and the event was awarded a 80% credit value, then the credit value will apply to £50. Your ticket is therefore worth £40 against another booking. This credit can be used against another hospitality or general admission booking.

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