Santa Pod Raceway

Santa Pod Raceway Privacy Policy

Introduction

This Privacy Policy (‘the Policy’) (together with any other of our terms and conditions, and any other documents referred to in them) sets out the basis on which any personal data we collect from you, or that you provide, will be processed by us. Please read this Policy carefully to understand our views and practices regarding your personal data and how we will treat it.

We will only use your personal data in the manner set out in this Policy and in a way that is fair to you. We will only collect personal data where it is necessary for us to do so and where it is relevant to our dealings with you. We will only keep your personal data for as long as it is relevant to the purpose for which it was collected or for as long as we are required to keep it by law.

The Policy sets out (1) who we are and describes (2) the information we collect (3) how we use your information (4) where we store your information and (5) giving your consent.

1 - Who we are

For the purpose of the General Data Protection Regulations (the “Regulations”), the data controller is Trakbak Racing Limited T/A Santa Pod Raceway (“SPR"), a company registered in England and Wales under company number 03477752, whose registered office is, Airfield Road, Podington, Wellingborough, Northants, NN29 7XA.

Trakbak Racing Ltd T/A Santa Pod Raceway (“SPR”) are data controllers of this information for the purposes of this policy.
We will refer to SRA as (‘Company’, "us", "we", or "our") which operates www.santapod.co.uk “Site”.   This policy applies to the personal data that we collect and hold about you, when you use any of its official websites and/or other services. Our website (‘the Site’) and other official websites (‘the Sites’) include:

Santa Pod Raceway Website at www.santapod.com
Santa Pod Raceway Online Ticket Office at www.eticketing.co.uk/santapodraceway
Santa Pod Raceway Online Merchandise Shop at www.santapodshop.com

Santa Pod Raceway Owned Websites
www.trakbak.com
www.tgeurope.eu
www.msadragracing.co.uk
www.worlddragbike.com
www.fwddragseries.co.uk
www.japdragseries.co.uk
www.surfacedrying.co.uk
www.stuntfest.co.uk
www.thefastshow.com
www.big-bang.co.uk
www.bugjam.com
www.ultimatestreetcar.com
www.japshow.com
www.japshowfinale.com
www.retroshow.co.uk
www.bmwshow.co.uk
www.rwyb.com
www.dwyb.co.uk

Santa Pod Raceway Box Office Telephone Sales Line on 01234 782828  

The user of our Sites and other business or personal contacts that we deal with as customers or suppliers are referred to as ‘you’ or ‘your’.

This Policy explains what happens to any personal data that you provide, or that is collected from you as part of our usual business, marketing and/or accessing our Sites. It applies whenever we collect your personal data (including when you use our website, online ticket shop, online merchandise shop or other digital platforms), so please read it carefully.

2 - Information we Collect

We collect information from you when you:
(i) use our website (in the form of “traffic data”) to complete a booking or purchase merchandise,
(ii) complete our on-line contact form (by means of “persistent cookies”),
(iii) request to be a subscriber to our newsletter;
(iv) take part as a driver in one of our events and/or undertake driver training;
(iv) supply to us for one of our events or as a contractor.

While using our Sites and undertaking business with the Company with the view to purchasing tickets and/or merchandise or provide trade at one of our events, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you.

Customer Personal Information:
Most of our ticket sales are managed for us through a recognised third party, although we do manage ticket sales through our Sites directly as well. The customer will have the facility to manage their own account and the personal data stored there. We are provided with limited personal data with regard to the event ticket purchases by customers from the third party. We do not act as the Data Controller for customer data payment details. For customers who purchase tickets to our events or merchandise, personally identifiable information ("Personal Information") we may hold includes:

Exhibitors, Trade and Contractor Personal Information:
You may have completed a trade form on our website in order to supply at one of our events or be contracting for us.  The Personal Information we may hold on you would include:

Competitors Information:
You may have applied or completed a race event entry form to compete at one of our events. The Personal Information we may hold on you would include:

Applications for Jobs with Us

Recruitment: If you apply for a job with us, we may use your information for the purposes of recruitment and selection, corresponding with you and equal opportunities monitoring.  We will not store your Personal Data for more than 12 months if you are not successful.

3 - How we use your information

We use your information to provide you with our business with regard to our events.  As part of this we may also contact you for market research purposes (to include regular polls), targeted marketing (including newsletters and promotional material) with regards to our business and to help improve our customer service.

We may use your Personal Information in the following ways:

How long do we keep your information?

Our Online Shops – Ticket & Merchandise: 

Links to other websites

Our Sites may contain links to other websites of interest including sponsors and partners of SPR. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Security of information

We take the security of your personal information seriously. When you submit your credit card details to us, we use industry standard Secure Sockets Layer (SSL) encryption technology to guard your information. In addition, we have security procedures in place to protect our paper-based systems and computerised databases from loss and misuse, and only allow access to them when it is absolutely necessary to do so, and then under strict guidelines as to what use may be made of the personal information contained within them.

Where a password is required to access certain areas of our digital platforms, you are responsible for keeping your password secure and confidential. Please do not share or disclose your password to any other person.

Monitoring

Please note that for your safety and security, CCTV is in operation in key locations in and around our venue which are open to the public.  We have signage up to make people aware of the use of CCTV.

Children and Young People

We realise and understand that children and young people, including those under 18 years of age (“minors”) may visit our Sites, or otherwise interact with us and our commercial partners.

It is our policy:

Some of the facilities or functions accessible through the Official Websites (including betting facilities advertised or accessed through it) are not intended to be accessible by, nor are they actively advertised to, minors.

Parents or legal guardians should supervise minors when online and we recommend parental control tools be put in place. Any minor using our Websites and services offered is confirming that they have received the consent of their parent or a guardian to do so.  We will also ensure as an additional layer of protection to make parents of minors aware of our Privacy Policy and explain our safeguards with regards to minors.

More about your information – The Right to deletion and correction

You may correct or update your personal information and marketing preferences at any time by emailing us at enquiries@santapod.com or by changing your profile/preferences on our Sites as well as updating your account details. Please include your name, address, date of birth and email address when you contact us as this helps us to ensure that we accept amendments only from the correct person. We encourage you to promptly update your personal information if it changes.

We will securely retain your information for as long as is reasonably necessary and in accordance with applicable law. If you wish to submit a request that your data be deleted, please write to us at the above address.

You have the right to receive a copy of the personal information that we hold about you. Please write to us at the address above if you wish to exercise this right.

If you have subscribed to receive marketing communications, you can unsubscribe by writing to us at any time or by clicking on the online unsubscribe link.

Disclosure of your information

We will not sell, rent or trade your Personal Information.  We may disclose your Personal information to third parties in certain circumstances as set out below:

4 - Where we store your personal data

Transfers of Data in Europe

Data protection legislation is harmonised throughout the European Economic Area (‘EEA’) which comprises the EU member states, Norway, Iceland and Liechtenstein. Countries outside the EEA do not generally have the same level of protection for personal information as those within the EEA.  We do not anticipate the need to transfer your data in Europe and it is unlikely we will need to transfer data outside the EEA.  If there is an occasion we need to do this to comply with a project we will keep you informed and ensure we have procedures in place to do so.

Other websites

The Website may, from time to time, contain links to and from the websites of our partner networks and affiliates. If you follow a link to any of those websites, please note that those websites have their own privacy policies and that we do not accept any responsibility or liability for those policies. Please check those policies before you submit any personal data to those websites.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
Please see our separate Cookies Policy.

5 - Consent

Changes to This Policy

This Policy is effective as of 22nd May 2018 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change this Policy at any time and you should check this Policy periodically. Your continued use of our business after we post any modifications to this Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Policy.

If we make any material changes to this Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our Site.

How you can contact us

If you would like to contact us about this policy or any of the legal rights outlined in it, you can email us at enquiries@santapod.com or write to Santa Pod Raceway, Airfield Road, Podington, Wellingborough, NN29 7XA

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