Disabled visitors should be aware that the Santa Pod Raceway venue is located on the site of a former airfield. The site is approx. 155 acres some of which are grassed areas and fields. Although we endeavour to maintain good conditions underfoot, please be aware that there may be uneven ground and the campsites/general parking areas are grassland at most events. There are some permanent roadways within the site and large areas of hard standing/tarmac where it is possible to visit the race paddock, catering and trade areas. There are also some stone pathways which can be difficult to negotiate. The weather can have a considerable impact on how easy it is for people to move around the site so please take this into consideration when deciding on what equipment to bring with you. Please note that the layouts of events may vary.
Whilst there are picnic benches dotted around the site plus other seated areas, it is a large venue which may involve a modest walk to visit the many and varied attractions. For those visitors who find walking distances a bit more challenging, you may wish to bring your own fold up chairs or alternatives just in case. Stewards will be on hand to help as well as the medical team if you need any assistance.
There is a small dedicated Disabled Car Park on tarmac for suitable weekend ticket holders/campers which is in operation for most events but may be relocated depending on the site layout required. Disabled visitors will be informed by our stewards on arrival where to park. A blue badge must be displayed to be eligible to park in the allocated disabled parking areas. These will operate on a first come first served basis.
Wheelchair Viewing Areas
A dedicated raised viewing platform is provided for wheelchair users which offers a limited number of seats for accompanying personal assistants and carers. Whilst we will try to accommodate accompanying family and friends, please note that at busy times this platform will be restricted to one personal assistant or carer. This platform is for racetrack viewing only.
A dedicated disabled toilet is located in each of the main toilet blocks (except for the furthest block in the race paddock). Please note that depending on the size and layout of the event, not all toilet blocks will be open.
Personal Assistant Complimentary Ticket Scheme
Carers of our disabled guests may be entitled to Free Admission to events at Santa Pod Raceway.
All applications must be made In Advance at least 7 working days prior to the start of the event.
NB: Children (aged 15 and under) with a disability will receive a complimentary child’s ticket but must be accompanied by a paying adult as with all child tickets for the venue.
All applications should be made via the form - Downloaded Personal Assistant Complimentary Ticket Application Form.
To be eligible for a complimentary Personal Assistant or Child Ticket, we will need to see one of the following documents:
- Confirmation of most recent Higher rate of disability - DLA
- Confirmation of most recent Middle rate of disability - DLA
- Receipt of PIP (Personal Independence Payment) showing entitlement
- Certification of being registered blind or partially sighted
- Confirmation of Higher rate Attendance Allowance
(Santa Pod Raceway reserves the right to check a person’s eligibility in accordance with the Equality Act 2010)
Send your completed application form with proof of disability to firstname.lastname@example.org.
First Aid and Medical Assistance
For all events qualified medical staff and facilities are available. Special medical requirements or concerns should be highlighted prior to arrival by calling 01234 782828. This will allow us to make arrangements to ensure we provide you with the required level of medical care.
No animals are allowed on site with the exception of officially registered assistance dogs. (Full details here).
The above policy is in effect for Santa Pod organised events only. Third party events may operate a different policy and therefore you should check specific terms and condition in case they differ.
The disabled facilities and PA scheme are not open to people with temporary injuries or conditions. However, if you have a temporary injury or condition and are concerned about your visit to our site, please contact the office in advance and we will endeavour to assist you.
If you do experience any problems we would like to hear from you at the event if possible so that we are able to rectify your problem and you are able to enjoy the rest of your day. Should you experience any problems during your visit, please contact any member of staff and ask for the Event Manager who will make every effort to assist you.